1.during your project meeting, a problem was discussed and resolution
to the problem was reached. during the meeting, the participants
started wondering why they thought the problem was such a big issue.
sometime after the meeting, you received an e-mail from one of the
meeting members saying they’ve changed their mind about the solution
reached in the meeting and need to resurface the problem. the
solution reached during the initial project meeting is an example of which of the following conflict resolution techniques?
a. confrontation
b. forcing
c. smoothing
d. storming
在你的项目会议中，大家讨论了一个问题，对这个问题的解决方案也已达成。在会议过程中，与会者起初不解他们为什么觉得这个问题是个大问题。会议后一段 时间，你收到了一封来自一名与会成员的电子邮件，信中说他们变了主意，不再同意会中达成的解决方案并要求重新讨论这个问题。在项目启动会议上达成的解决方案是下列哪项冲突解决技巧的一个例子？
a. 面对
b. 强制
c. 缓和
d. 集思广益
2.you are the project manager for heartthrobs by the numbers dating
services. you’ ve working on an updated inte site that will
display pictures as well as short bios of prospective heartbreakers.
you’ve just pleted your project staff assignments and published
the project team directory. which process are you in?
a.resource planning
b.organizational planning
c.project development planning
d.staff acquisition
你是提供以心跳计数来测定年龄服务项目的项目经理。你目前正在筹建一个最新的网站来展示一些图片以及一些可能引起心脏变化的激素。你刚刚完成对你项目成员的分工并公布了项目团队成员的姓名地址名录。你正处于哪个流程？
a.资源规划
b.组织规划
c.项目发展规划
d.人员获取
3.each of the following describes an element of the scope definition
process except:
a.breaking down the major deliverables of the project into smaller,
manageable ponents
b.supporting detail
c.dposition
d.improving the accuracy of time and cost estimates
下列每个选项都描述了范围定义流程的一个要素，除了：
a.将主要的项目可交付成果分解为规模较小、易于管理的要素
b.详细辅助资料（supporting detail）
c.分解
d.进一步精确时间和成本估算
4.your project involves the research and development of a new food
additive. you’re ready to release the product to your customer when
you discover that a minor reaction might occur in people with certain
conditions. the reactions to date have been very minor, and no known
long-lasting side effects have been noted. as project manager you
should:
a.do nothing because the reactions are so minor that very few people
will be affected.
b.inform the customer that you’ve discovered this condition and tell
them you’ll research it further to determine the impacts.
c.inform your customer that there is no problem with the additive except for an extremely small percentage of the population and release the product to them.
d.tell the customer you’ll correct the reaction problems in the next batch but you’ll release the first batch of product to them now to begin using.
你正负责一个研发一种新的食品添加剂的项目。你已经准备好要向你的客户交付
产品，但你发现在某种条件下人们可能会对其产生一点点抵触。到目前为止这种
抵触还很微不足道，也看不出有什么长期的负面影响。作为项目经理你应该怎么
做？
a.什么也不做，因为这种抵触非常细微没什么人会受到影响。
b.通知客户你已经发现了这种情况并告诉他们你会进行进一步的研究来确定其影响。
c.通知客户除了对极少一部分人外这种添加剂什么问题也没有，并把产品提交给他们。
d.告诉客户你将在下一批产品中解决抵触问题，但还是要将这第一批产品交付给客户投入使用。
5.you have been assigned to a project that will allow job seekers to
fill out applications and submit them via the pany website. you
report to the vp of human resources. you are also responsible for
screening applications for the information technology division and
setting up interviews. the project coordinator has asked for the
latest version of your changes to the online application page for his
review. which organizational structure do you work in?
a.functional organization
b.weak matrix organization
c.projectized organization
d.balanced matrix organization
你被分配到一个项目中工作，这个项目将使找工作的人可以通过公司网站来填写和提交申请表。你要向人力资源部副经理汇报工作。你还负责向信息技术部门保送申请表并安排面试。项目协调人要过目一下你对放在网页上的申请表所做的最新的修改。你是在哪种类型的组织结果中工作？
a.职能组织
b.弱势矩阵组织
c.项目化组织
d.平衡矩阵组织
答案: 1. c 2. d 3. b 4. b 5. b